AI chatbot
Trained on your own knowledge base — FAQs, policies, and product info — to resolve Tier-1 questions 24/7.
Features
A complete AI support toolkit.
Chatbots, ticketing, analytics, and agent-assist tools — bilingual, privacy-compliant, and live in 48 hours.
Automated ticket triage
Incoming tickets are classified and routed to the right agent or team automatically.
Sentiment analysis
Flag frustrated or at-risk customers in real time so your team can step in before churn happens.
Agent copilot
Real-time reply suggestions help human agents respond faster and more consistently.
Analytics dashboard
Track ticket volume, resolution times, and CSAT scores in one clear view.
Omnichannel support
Web chat, email, and SMS — meet your customers wherever they reach out.
Why InfraVolt
The differences that matter to Canadian SMBs.
Canadian data residency
All data stored on Canadian-region cloud infrastructure — compliant with PIPEDA and Alberta PIPA, so your customer data never leaves the country.
Bilingual by design
Full English and French language support out of the box — meet bilingual service expectations from day one.
48-hour setup
From signup to a live chatbot in two business days. Guided, visual onboarding — no coding or AI knowledge needed.
SMB-first pricing
A hybrid base + per-seat model that stays affordable at entry and scales naturally as your team grows.